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kaariworks®

Multilingual · Built World

Digital adoption should not depend on English.

Partners and professionals are spread across markets and often prefer to work in their local language. KaariWorks makes the same business experience accessible in the language people naturally understand — so language does not become a barrier to digital adoption.

Local Language UIMultilingual FeedWhatsAppVoice / Chat QueriesAI TranslationBusiness Context Preserved

Why It Matters

The channel may be digital. The person is still local.

In a distributed channel ecosystem, adoption depends on making every important interaction comfortable and understandable for the person using it.

Partner adoption

Dealers, distributors and retailers can operate ordering, schemes, claims, payments and support without needing strong English proficiency.

Field teams

Sales and service teams can work with partners in their preferred language while maintaining the same underlying business process.

Trade professionals

Contractors, carpenters, electricians, plumbers, fabricators and installers can consume product and loyalty information more naturally.

Better content consumption

Product education, installation guidance, schemes, campaigns and notifications become easier to understand and act upon.

Queries in local language

Users can ask questions in the language they speak rather than translating their problem into English before approaching the system.

Higher digital confidence

Reducing language friction makes digital workflows feel closer to familiar human conversations — helping move users away from paper, calls and manual processes.

Language Across the Journey

Not just translation. The entire experience.

Language support should exist wherever the partner interacts with the platform — from login to order, from loyalty to service.

01

Choose language

Let the user select a preferred language during onboarding and change it whenever needed.

02

Use the interface

Menus, labels, forms, actions, notifications and status information appear in the preferred language.

03

Read & watch

Feeds, product information, schemes, learning and campaign content can be delivered in local language.

04

Do the work

Order, claim, check stock, view invoices, register projects, redeem loyalty and raise tickets without changing language.

05

Query naturally

Ask questions in local language through chat or supported voice interactions.

06

AI understands intent

AI interprets the query while preserving the underlying business meaning, product and transaction context.

07

Answer locally

Return the response in the user's preferred language with relevant business information.

08

Complete the action

Move from conversation to order, enquiry, support, loyalty or another workflow without language switching.

Language + Business Context

Translate the conversation. Never lose the business meaning.

Language intelligence becomes more valuable when it is connected to the actual operating context of the partner.

What the user can ask

Natural questions can be asked without worrying about English terminology. Product“இந்த பொருளின் விவரம் என்ன?” Order“என் ஆர்டர் எப்போது வரும்?” Scheme“எனக்கு எந்த scheme கிடைக்கும்?” Stock“இந்த product கிடைக்கிறதா?” Support“எனக்கு ஒரு complaint பதிவு செய்ய வேண்டும்.”

What KaariWorks understands

The system converts language into the same structured business intent used by the platform. IntentProduct query / order / support EntityPartner / product / order / project ContextCustomer's connected business data ActionAnswer / create / update / escalate ResponsePreferred local language

Multilingual AI

Ask in your language. AI handles the complexity.

The user should not need to know the system's language, terminology or navigation structure to get an answer.

Natural language becomes the interface.

A partner can ask a question in a local language. AI understands the intent, finds the relevant information across connected systems and responds in the same preferred language — with human escalation when necessary.

Insight

“என் நிலுவை எவ்வளவு?”

Insight

“मेरा ऑर्डर कब आएगा?”

Insight

“ఈ ఉత్పత్తి స్టాక్‌లో ఉందా?”

Insight

“ಈ ಸ್ಕೀಮ್ ನನಗೆ ಅನ್ವಯವಾಗುತ್ತದೆಯೇ?”

Insight

“আমার জন্য কোন অফারটি প্রযোজ্য?”

Insight

“मला या उत्पादनाची माहिती हवी आहे.”

Understand

Recognise intent and entities across supported Indian languages and conversational variations.

Retrieve

Connect the question to product, order, credit, inventory, loyalty, support and other business context.

Respond

Return a useful answer in the user's selected language rather than forcing an English response.

Act / Escalate

Complete the workflow or hand over to the right human team with the conversation context intact.

Beyond UI Translation

Multilingual across every touchpoint.

Digital adoption improves when language consistency continues beyond the app screen.

App & web

Navigation, forms, dashboards, product pages, order flows, loyalty and support.

WhatsApp

Campaigns, transactional communication, conversational support and AI queries in preferred language.

Email & notifications

Relevant communication delivered using the user's preferred language where supported.

AI conversation

Ask questions naturally, receive answers locally and move directly into business actions.

Content & learning

Product education, installation instructions, campaign content and partner training can be localised.

Human handover

Preserve the original conversation and intent when Sales, Service or Technical teams take over.

The KaariWorks Difference

From to “I can do this in my language.” “digital is difficult”

KaariWorks makes multilingual capability part of the operating platform — not an afterthought. When partners can consume information, ask questions and complete business processes in the language they are comfortable with, the barrier to digital adoption comes down significantly. One platform. Every partner. Their language.